Active Incident
DreamHost Support email communications delayed Operational

Incident Status

Operational

Components

Internal Services

Locations

Ticketing System


November 20, 2024 7:22PM PST
[Monitoring] Our team has resolved the intermittent issues affecting DreamHost Support ticketing and the delivery of official notifications. We have identified the impacted users and are actively working to re-send any missed messages. New notifications are now queued and being delivered, but the service may still experience delays as we process the backlog. If you had an open ticket from November 17th to November 20th, please check its status in your DreamHost panel > Support > Support History (panel.dreamhost.com/index.cgi?tree=support.dashboard#/history), kindly open a new one if you need to reply or require any further assistance.

November 20, 2024 6:06PM PST
[Identified] Our team has identified undelivered notifications between November 17th to November 20th, we are working on resending billing notices and other official communications during this period. New communications are now being sent but may experience a delay. If you had an open ticket during this period, please check its status in your DreamHost panel > Support > Support History (https://panel.dreamhost.com/index.cgi?tree=support.dashboard#/history).

November 20, 2024 5:05PM PST
[Investigating] Our Technical Operations team is investigating a delay and intermittency in DreamHost Support email notification service, we are working diligently to fix this as quickly as possible. You can still review your interactions with our Technical Support team from your DreamHost panel > Support > Support history section.

Core Services

DreamPress

Operational

Dedicated Hosting

Operational

Virtual Private Server (VPS) Hosting

Operational

Shared Hosting

Operational

Remixer

Operational

Domain Registrations

Operational

WebFTP

Operational

PHPMyAdmin

Operational

SSL Certificates

Operational

Email Services

Email

Operational

Webmail

Operational

Discussion Lists

Operational

Internal Services

DreamHost.com

Operational

DreamHost Web Panel

Operational

Billing

Operational

LiveChat

Operational

Ticketing System

Operational

Cloud Services

DreamCompute

Operational

DreamObjects

Operational

We continuously monitor the status of DreamHost and all its related services. If there are any service interruptions or maintenances, information will be available here. Need help? Please contact support via the DreamHost Panel.